Our Services

What we can do for you

Bespoke
Design

Fireplaces expertly designed for you and your home, we will bring your ideas to life.

Fireplace
Installation

Expert installation of fireplaces, gas fires, electric fires, and wood-burning stoves.

Servicing
& Maintenance

Regular servicing and maintenance for all types of fireplaces, stoves and boilers.

Safety
Certification

Inspections by our registered engineers for homeowners, businesses and landlords.

Hear from Our Satisfied Customers

Frequently Asked Questions

Find answers to some of the most common questions we get asked.

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Consult the fitting information guide which comes with the fire or stove, as it would depend on the type of fuel, etc. HETAS for Solid Fuel and GAS Safe for Natural Gas and LPG.

Yes. Here, at Stonehouse Fireplaces, we employ both HETAS and Gas Safe registered installers.

Yes. We offer a 5 year guarantee on all our work to give our customers peace of mind.

This depends on the age of your house and the condition of your chimney.

Houses built before 1966 with wood or coal chimneys were usually built with a 9″ by 9″ square flues, which enabled a good evacuation of smoke and gases. These chimneys are normally suitable for installing Class 1 or Class 2  fires and stoves without having to install a flue liner, although these days, manufacturers often insist on a flue liner installing in their instructions.

If you believe that your chimney may have deteriorated and needs attention, you should install a flue liner. The condition of your flue will, in most cases, be determined by the Gas Safe or HETAS engineer when they perform a smoke test.  Because of both safety and efficiency factors, we will not complete a solid fuel installation without installing a flue liner.

Never take for granted that your flue / chimney is in working order simply because it is there, as, due to the nature of a chimney, most problems and blockages are hidden from view.

Having a flue liner installed means fires and stoves, in general, perform much better. If you are unsure please contact us.

Yes. You can still install a fire or stove, there is a wide range to choose from.

A Balanced Flue Gas Fire or Stove can be fitted to an outside wall. The flue exits through the outside wall using a concentric flue and the stove is sealed from the room in its own casing with a window to display the flame effect. These stoves are also known as “room sealed fires”.

Flueless Fires and Stoves do not have any type of flue installed, instead they have a built in catalytic converter which removes any toxic gasses and only produces water vapour and carbon dioxide instead of the harmful carbon monoxide.

Each flueless appliance has a minimum ventilation requirement determined by the size of the room where it will be fitted; these sizes are usually between 23 and 40 cubic metres.

Modern electric fires and stoves are become increasingly popular as they tend to have very convincing flame effects and are very easy to install, as easy as just plugging it in.

Bespoke Design

From traditional fireplaces to contemporary media walls, we create tailored solutions for every home and every budget. After an initial consultation, we'll visit your property to carry out a detailed survey before designing a fireplace that's both practical and beautifully suited to your space.

When you're happy with the design, we'll take care of the rest.

Fireplace Installation

Every installation is completed by experienced, qualified engineers who understand the importance of doing the job properly. From wood-burning stoves and gas fires to electric fires and bespoke fireplaces, we take a considered approach to every project, with attention to detail at every stage.

Our OFTEC and Gas Safe registered engineers work alongside trusted tradespeople to ensure every installation is completed safely, professionally and with respect for your home.

Servicing & Maintenance

We provide servicing and maintenance for gas fires, wood-burning stoves, fireplaces and boilers. This includes annual servicing, chimney sweeping, chimney relining, repairs and fault finding.

Whether we installed the appliance or not, we can assess its condition, carry out any necessary work and advise on any further maintenance that may be required.

Safety Certification

Our registered engineers provide safety inspections and certification for gas appliances, fireplaces, stoves and flues where required. We work with homeowners, landlords and businesses, providing certification following inspections, servicing and installations.

If you're unsure what certification is required for your property, we're happy to advise and arrange the appropriate inspection.

Book a survey

Thinking about a new fireplace, stove or media wall? Complete the form below and tell us a little about your project. You can upload photos of your home and any inspiration you've found, and one of our experienced team will arrange a free home survey to discuss your ideas and provide a tailored quotation.

Take your time to fill out the information below, the more information we have, the better prepared we can be.

Book an inspection

Our registered engineers provide safety inspections and certification for gas appliances, fireplaces, stoves and flues and boilers where required. We work with homeowners, landlords and businesses, providing certification following inspections, servicing and installations.

Please take the time to carefully fill out the form below, as the necessary information is required before we can get your property booked in for an inspection.

Book a service

We provide annual servicing and maintenance for gas fires, gas boilers, and chimneys. This includes annual servicing, chimney sweeping, chimney relining, repairs and fault finding as well as safety checks.

Whether we installed the appliance or not, we can assess its condition, carry out any necessary work and advise on any further maintenance that may be required. Please take the time to fill out this form, as we need all the necessary information before we can get you booked in.