Privacy Policy

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to:

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.

6. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Book a survey

Thinking about a new fireplace, stove or media wall? Complete the form below and tell us a little about your project. You can upload photos of your home and any inspiration you've found, and one of our experienced team will arrange a free home survey to discuss your ideas and provide a tailored quotation.

Take your time to fill out the information below, the more information we have, the better prepared we can be.

Book an inspection

Our registered engineers provide safety inspections and certification for gas appliances, fireplaces, stoves and flues and boilers where required. We work with homeowners, landlords and businesses, providing certification following inspections, servicing and installations.

Please take the time to carefully fill out the form below, as the necessary information is required before we can get your property booked in for an inspection.

Book a service

We provide annual servicing and maintenance for gas fires, gas boilers, and chimneys. This includes annual servicing, chimney sweeping, chimney relining, repairs and fault finding as well as safety checks.

Whether we installed the appliance or not, we can assess its condition, carry out any necessary work and advise on any further maintenance that may be required. Please take the time to fill out this form, as we need all the necessary information before we can get you booked in.

Safety Certification

Our registered engineers provide safety inspections and certification for gas appliances, fireplaces, stoves and flues where required. We work with homeowners, landlords and businesses, providing certification following inspections, servicing and installations.

If you're unsure what certification is required for your property, we're happy to advise and arrange the appropriate inspection.

Servicing & Maintenance

We provide servicing and maintenance for gas fires, wood-burning stoves, fireplaces and boilers. This includes annual servicing, chimney sweeping, chimney relining, repairs and fault finding.

Whether we installed the appliance or not, we can assess its condition, carry out any necessary work and advise on any further maintenance that may be required.

Fireplace Installation

Every installation is completed by experienced, qualified engineers who understand the importance of doing the job properly. From wood-burning stoves and gas fires to electric fires and bespoke fireplaces, we take a considered approach to every project, with attention to detail at every stage.

Our OFTEC and Gas Safe registered engineers work alongside trusted tradespeople to ensure every installation is completed safely, professionally and with respect for your home.

Bespoke Design

From traditional fireplaces to contemporary media walls, we create tailored solutions for every home and every budget. After an initial consultation, we'll visit your property to carry out a detailed survey before designing a fireplace that's both practical and beautifully suited to your space.

When you're happy with the design, we'll take care of the rest.